Esame 210-060 CICD 1.0 Implementing Cisco Collaboration Devices

L’esame 210-060 CICD è associato alla certificazione Cisco CCNA Collaboration insieme all’esame 210-065 CIVND.

Questo esame testa la conoscenza delle soluzioni Unified Communications (UC) di Cisco solutions. Viene valutata la conoscenza dell’interfaccia amministratore e utente, delle funzionalità di telefonia e mobilità e le soluzioni di maintenance.

Domande: 55-65
Durata: 75 + 30 minuti per i non madrelingua inglese
Costo: 228 euro
Data ritiro:
Status: ATTIVO

1.0 Describe the Characteristics of a Cisco Unified Communications Solution

Peso 15%

1.1 Describe the Cisco Unified Communications components and their functions

1.2 Describe call signaling and media flows

1.3 Describe quality implications of a VoIP network

2.0 Provision End Users and Associated Devices

Peso 24%

2.1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

2.2 Create or modify user accounts for Cisco Unified Communications Manager

2.3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI

2.4 Create or modify endpoints for Cisco Unified Communications Manager

2.5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI

2.6 Describe how calling privileges function and how calling privileges impact system features

2.7 Create or modify directory numbers

2.8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote   destination configuration

2.9 Enable end users for Cisco Unified IM and Presence

2.10 Verify user features are operational

3.0 Configure Voice Messaging and Presence

Peso 27%

3.1 Describe user creation options for voice messaging

3.2 Create or modify user accounts for Cisco Unity Connection

3.3 Describe Cisco Unified IM and Presence

3.4 Configure Cisco Unified IM and Presence

4.0 Maintain Cisco Unified Communications System

Peso 10%

4.1 Generate CDR and CMR reports

4.2 Generate capacity reports

4.3 Generate usage reports

4.4 Generate RTMT reports to monitor system activities

4.5 Monitor voicemail usage

4.6 Remove unassigned directory numbers

4.7 Perform manual system backup

5.0 Provide End User Support

Peso 24%

5.1 Verify PSTN connectivity

5.2 Define fault domains using information gathered from end user

5.3 Troubleshoot endpoint issues

5.4 Identify voicemail issues and resolve issues related to user mailboxes

5.5 Describe causes and symptoms of call quality issues

5.6 Reset single devices

5.7 Describe how to use phone applications

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